Saturday, May 25, 2019   

 

 

TERRY SHAW - Owner/Managing Director
Terry has 11 years experience in the services industry. He is a qualified computer and electronic engineer. He has been involved in Wide Area Wireless Networking for more than 8 years. Terry worked for Worldcom Solutions involved in managing the IT and WWAN and then moved onto Symbol Technologies Africa, Inc in 1999 heading up the Services team for Symbol Africa.

Terry was responsible for all service related issues for the Sub-Saharan African Region including Service Level Agreements, Workshop, Field Service, Partners, Warranty, Professional Services as well as all new initiatives driving customer satisfaction.
Having the highest regard for cost-effective solutions and the ability to passionately deliver on time on budget, portrays Terry's dedication and responsibility to 100 percent customer satisfaction in the industry.

NATALIE ALEXANDER - General Manager
Natalie worked at Sublime Design Studio as Office Manager. She was responsible for office administration, client liaison as well as the management of staff. In 2001 Natalie joined Symbol Technologies Africa, Inc. as Receptionist. Her responsibilities included the processing of internal purchase orders, travel arrangements as well as coordinating training events. She then joined GO Mobile Technologies as Customer Services Administrator . Her main role was managing the Repair Centre and Customer Service. Natalie then joined Enterprise Mobility Services in 2005 as the General Manager and is responsible for the overall running of the company as well as managing all aspects of the repair process. She books-in Repairs, E-mails quotes, assists with customer queries and general administration as well as managing our team.

SBONGILE SHONGWE - Workshop Technician
Sbongile joined Enterprise Mobility Services at the beginning of 2011 as a junior technician.  After a short span with EMS, she left to have a baby and has since re-joined the company and is responsible for the overall running of the workshop, where her focus is repairing various type of barcode scanners and printers as well as Magtek readers and Access-IS keyboards.





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